Terms and Conditions

By sending your ticket order, you agree to the following Terms and Conditions:

The organiser of the event, Wonder Agency Oy (VAT FI2599865-5) will send an invoice according to the information provided in the order form. By accepting these terms the customer has agreed to pay the stated ticket price and is hence liable for paying the price agreed within 21 days.

Cancellation and change policy

The Flux Conference does not refund paid tickets, apart from in the case that the organiser has to cancel the event. Tickets are personal, however, ticket holder names can be changed (re-allocated to a third person) up until two weeks before the event.
In case the names of ticket holders are changed, the ticket holder is solely responsible for informing the organiser within given timelines (stated in these terms). It is not possible to change the person liable for the payment of the tickets.

Organisers rights

In the event of an unexpected incident independent of the Flux Conference, the organiser reserves the right to move both the date of the event up until two weeks (2) prior to the event. The time must not change by more than four weeks. Only postponing of the event is allowed for the organiser. The event organiser also holds the right to change the location of the event up until one week prior to the event. However, shall the event organiser choose the change the venue of the event, must it communicate this clearly to all customers. The organiser also keeps the right to make changes in the speaker and contents of the event. This due to the fact that we cannot take responsibility for cases where speakers fall ill or cancel for any other reason. In case of cancellation on the behalf of external speakers, the organiser shall do everything in their power to replace the missing speaker or performer.